Open 24 Hours
For an EMERGENCY while on the Resort -
Call 573-764-3605 or 1-800-865-2100 or
From a resort phone, dial 3281 or
From an emergency phone, when picking up the receiver the guard house is automatically dialed.
Emergency Telephones - are located at the following places at Lost Valley:
Condo Building 1 (by the driveway/intersection)
Condo Building 6 (Parking area along the woods)
Large Pavilion @ Condo Beach
Lodge - Grotto Room
Fort Wilderness - Laundry Room
These phones only dial the guardhouse extension, so If you need "911" service, pick up the receiver & the guard will place the "911" call. They will then direct emergency personnel to your location.
Emergency Messages - Security will deliver emergency messages to your unit.
Reporting Peace Disturbances - Any problems, complaints, or inquiries should be directed to the Guard House immediately.
First Aid Station - First Aid is available at any public building on the Resort including Reservations, Boat House, Lake Expo, Ft. Wilderness, and Aquatics.
An automated external defibrillator (AED) is a portable device that checks the heart rhythm and can send an electric shock to the heart to try to restore a normal rhythm in the event of sudden cardiac arrest. These devices are located in both security vehicles, at the Stables, Lake Expo, and Aquatics, where staff is trained to use them.
Fish Check In - Check your catch here when the boathouse is not open
Storm Siren- Tornado Warning Siren will sound continuously for 3 minutes. Severe Thunder Storm Warning Siren will sound continuously for 1 minute. Security guards will make every attempt to notify owners in advance of any predicted severe weather conditions by making announcement in buildings as well as notify owners at sites.
Security manages both the entrance and exit to the park, as well as regularly patrol the entire resort 24 hrs a day to provide a safe environment for our guests and to protect your interest as owners. We also provide after hours check in service at the entrance.
We want your stay here at LVL to be fun and relaxing, and if we can be of assistance, please let us know. Feel free to stop by our office and get some coffee and say hi...